Guidelines for Your Move

Please take a look at the guidelines below to ensure that you and your home are prepared for the move. Call Quality Movers for further inquiries.
If possible, arrange for an alternate location for children and pets for their safety
It is always nice to secure a parking spot
Quality Movers rug runners will not be used if there are other crews present or if the floors are dirty or have pet hair
Keep an eye out for excessive dust
Any open-top boxes or totes will be voided of liability
Apartment buildings with a closed-door policy are a big issue. Not being able to block a door open increases the risk of damage to belongings and the property. It also takes extra time to block and unblock the door with each trip
All appliances need to be dismounted prior to moving. Quality Movers can dismount appliances with a void of liability, but the customer is responsible for wiping any water that spills during the dismount, the handling, and transport of the appliance
Electrical cords need to be disconnected and taken by the customer along with the electrical devices, unless Quality Movers is professionally packing the household goods
Quality Movers needs to be advised of any trees that could damage our truck
If we are loading into a truck or trailer that does not belong to Quality Movers, the customer needs to provide straps, pads, blankets, or cardboard for protection or we are void of liability. Quality Movers is not responsible during transportation

Estimates, Fees, and Scheduling

On Sundays, we charge time-and-a-half of weekday rates
If your scheduled time slot is not in the morning, the arrival time is not guaranteed. You will be called one hour in advance and will be given an estimated arrival time
An estimate is not a guaranteed price. Estimates are given for the amount of work expressed by the customer based on averages. If the amount of work changes from the original explanation, the estimate will change as well
Outright cancellation of scheduled move date will result in a loss of any deposits
As a service provider, we expect payment upon completion of the job
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